Contact Us

Get in Touch with StatementPro Support

Whether you have a question regarding document conversion, need assistance with a specific bank statement layout, have inquiries about our zero-retention privacy protocols, or wish to report a software bug, our dedicated support team is here to assist you.

Support Channels & Inquiries

• Technical Support & Bug Reports: If you encounter a statement layout that does not convert as expected, please describe the issue, your bank institution name, and the browser version you are using. Do not transmit sensitive personal financial information over unencrypted email.
• Privacy & Security Inquiries: For inquiries regarding our ephemeral file-handling architecture, 30-minute auto-deletion cron jobs, or GDPR/CCPA data rights, our security coordinator can be reached directly through the form below.
• Feature Suggestions & Business Inquiries: We actively welcome user feedback to expand our supported table structures, accounting formats, and parsing capabilities.

Response Timeframe

Our technical team reviews all communications diligently and typically responds within 24 to 48 business hours (Monday through Friday, 9:00 AM – 6:00 PM UTC). We appreciate your feedback as we continue to enhance StatementPro.